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Day: December 2, 2013

k8704355

How to improve your Customer Service for Free!

Posted on December 2, 2013November 3, 2015 by admin

Start at the top of the organization! Yes, you read this correctly! It starts with the people who never/seldom take a single Customer Service call. It often amazes me, when I ask the question of the CEO/President of a company, when last did you “speak” to your customer- not your top clients, but the general[…]

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