Believe it or not, but not every interaction we have with our clients meet their expectations!
You can make a difference, if you have the tools with which to measure, Who, What, Where, When, Why and How and TAKE ACTION based on this information.
With the VASoft Tamaya Cloud Based Customer Service Platform, these question will never go unanswered again.
The Tamaya platform allows you to manage, Inbound calls, Outbound dialling and a blended Customer Service environment.
It also caters for all communication methods including, Voice, SMS (text), eMail, Fax, Chat, Skype, Facebook and more and stores each of the transactions into one database to form a consolidated communications overview for each client.
The Tamaya platform, will ensure preconfigured workflows are adhered to delivering, emails, sms’s, and voice calls at the right time to the right people.
The platform is Modular, Scalable, Flexible, Configurable and User Friendly.
We would love the opportunity to introduce the application to you or answer any questions you may have.
Take the first steps now to increasing your customer service delivery and call us on 9054810170.
Need to know more about the technical aspects of our solutions, click here