The Hospitality industry has always understood the real value of Customer Service.

It is an industry that has perfected the art of ensuring the customer is always right.

The Tamaya platform has been used for many years in reception and central reservation area’s for a number of large Internationally recognised clients.

We have been privy to integration with in-house systems, CRM’s and speciality hospitality software.

We understand that the “Front of House” works very differently to the “Back of house” and both are equally as important to ensuring customer satisfaction.

The hospitality industry has a firm grip on people being creatures of habit and not enjoying change, thus they work endlessly and tirelessly to ensure a stay will turn into two and three and then a lifetime and an introduction to business colleagues and family.