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The fine Art of “Inclusive Customer Service”

Posted on November 18, 2015December 18, 2015 by admin

No one likes to be left out! No one deserves to be excluded! No one asks to be ignored! But that is what is happening daily in our Customer Service environments! We cater for the mainstream, the bulk of our clients and we tend to treat them like sheep or rather as “lambs for the[…]

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